New customer

You’re about to join hundreds of thousands of people who rely on electricity and natural gas provided by and for Manitobans. This page will walk you through how to set up an account for the first time.


Start your service

Applying for service is easy with our online application form. If you’re already a customer and you want to transfer or stop service, learn how to start, stop or move service.

Start service



Move-in meter reading

Submit a meter reading

When you move into your property, you’ll need to submit a meter reading. Have your meter number ready and select “Initial (Moving In)” under "Select Reading Type".

How to read meters

Learn how to read meters.


Once we receive readings from you and the previous account holder, we’ll process your application within two weeks and send you a link to activate your online account. You’ll usually get your first energy bill 45-60 days after your application has been processed.


If you are a new commercial customer you may need to provide us with a security deposit.