Although we cannot predict an outage, it is important to be prepared and know what to do when the lights go out.
Let us know if you’ve lost power. Every report helps us to respond and restore power faster. Our online form takes less than a minute to fill out and helps us pinpoint power outages and improve restoration times. All you need is your account number, meter number or address.
Want to report a power outage for an area you don’t live in? Call us at 1-888-MB-HYDRO. If you see a downed power line or an electrical fire, call 911.
Report a power outage
Get notifications on your power outage status
If you’re looking for an easier way to track power outages, log into your online account and set up text, email or phone updates. You’ll receive messages whenever there are status changes, including restored power.
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