We only trim trees and vegetation if they are a threat to safety or our infrastructure. In an emergency, we may do this work without notice.
Call 911 if a tree is touching or leaning over overhead lines or hydro pole, AND is:
- smoking, sparking, or burning
- making a loud zapping or popping noises
Stay at least 10 metres away. Do not trim the tree or move any power lines.
If the trees or vegetation are causing a power outage, you can report the outage online.
Private and public property owners are responsible for keeping trees, shrubs, and vegetation on their property clear of overhead lines and hydro poles. You may trim or remove trees and vegetation on your own property, but we strongly recommend you hire a qualified arborist to do the work. They are trained to work around overhead lines and hydro poles.