Here’s a snapshot of the section from your bill that lists your electricity charges and an explanation of the different terms:
- Meter number – This is the meter at your property, you can find this number on your electricity meter. The bill details and charges are related to this meter.
- Service from/to – The dates covered by this bill.
- Days – The number of days in the service period.
- Reading type – The reading that we used to bill you. There are 3 types of meter readings: estimated, actual, and customer. An estimated reading is based on past readings. An actual reading was done by Manitoba Hydro or a contract meter reader. A customer reading is what you submit to us.
- Basic charge – The fixed charge that helps pay for services like meter maintenance, meter reading, billing, and record keeping.
- Energy charge – A breakdown of the costs of your electrical service calculated by multiplying the number of kilowatt-hours by a rate for that block of energy. If we provide different rates for different portions of your service, each rate calculation will appear on its own line.
- Electricity charges – The sum of all charges for your electricity service, including taxes.