Why payments have not been reflected in your account

Payments made through online banking may take up to three or four days to show in your online account. If the payment is still not showing up after this time, check with your bank to see that the payment was processed.

If you still have questions about your payment call us at 1-888-624-9376 (1-888-MBHYDRO) or TTY at 1-855-287-6809.


If you still need help, contact us

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